- AltunakarDesk
- Pricing
Subscription plans that scale with your needs
AltunakarDesk subscriptions are priced by the number of technicians (seats). The customers you support never pay anything; the program is always free for them. You can try every plan free for 1 month, without entering card details.
Subscription plans
The monthly price is one tenth of the annual amount: paying annually gives you 2 months free. Prices exclude VAT; a corporate e-archive invoice is issued.
Solo
For services run by a single technician
1.249 TL/mo + VAT
No commitment; cancel at the end of any month.
1.041 TL/mo + VAT
Billed annually at 12.490 TL · Save 2.498 TL (2 months free)
- 1 technician(s) (seats)
- 1 concurrent connection(s)
- 2 registered technician computer(s)
- 100 managed devices (unattended access)
- Unlimited customer devices, always free to connect to
- Shared address book organised by company
- E-mail support (response within 1 business day)
Ekip
For IT teams working together
2.149 TL/mo + VAT
No commitment; cancel at the end of any month.
1.791 TL/mo + VAT
Billed annually at 21.490 TL · Save 4.298 TL (2 months free)
- 3 technician(s) (seats)
- 3 concurrent connection(s)
- 6 registered technician computer(s)
- 500 managed devices (unattended access)
- Unlimited customer devices, always free to connect to
- Shared address book organised by company
- E-mail support (response within 1 business day)
- Phone support (weekdays 09:00-18:00)
Kurumsal
For high-volume support operations
4.599 TL/mo + VAT
No commitment; cancel at the end of any month.
3.833 TL/mo + VAT
Billed annually at 45.990 TL · Save 9.198 TL (2 months free)
- 10 technician(s) (seats)
- 10 concurrent connection(s)
- 20 registered technician computer(s)
- 1000 managed devices (unattended access)
- Unlimited customer devices, always free to connect to
- Shared address book organised by company
- E-mail support (response within 1 business day)
- Phone support (weekdays 09:00-18:00)
- Priority support queue
For more technicians or devices, call us for an enterprise quote. · Prices are reviewed once a year and never change during a running subscription term.
Compare the plans
Receiving support is unlimited in every plan and in free use; the table compares what the SUPPORTING side gets.
| Feature | Free | Solo | Ekip | Kurumsal |
|---|---|---|---|---|
| Access and limits | ||||
| Receiving support (incoming connection) | ||||
| Technicians (seats) | — | 1 | 3 | 10 |
| Concurrent connections | Personal use | 1 | 3 | 10 |
| Registered technician computers | — | 2 | 6 | 20 |
| Managed devices (unattended access) | Personal address book | 100 | 500 | 1000 |
| Team features | ||||
| Shared address book organised by company | — | |||
| Connection logs and reporting | — | |||
| File transfer and clipboard sharing | ||||
| Mass-deployment package (.msi) | — | |||
| Support | ||||
| E-mail support | — | |||
| Phone support | — | — | ||
| Priority support queue | — | — | — | |
| Download | Buy now | Buy now | Buy now | |
Try first, decide later
- 1-month free trialWith all features of the Team plan; no card details required and no automatic charge when the trial ends.
- Receiving support is always freeThe customers you connect to never pay for the program; simply share the download link with them.
- 14-day right of withdrawalAn unconditional full refund is made within 14 days of purchase.
Pay by card and get your licence key instantly
- 1
Plan
Choose your plan and billing period and enter your billing details.
- 2
Payment
Pay by card on iyzico's secure page with 3D Secure, or choose bank transfer; a corporate e-archive invoice is issued.
- 3
Activation
As soon as payment is confirmed, your licence key arrives by e-mail; enter it in the program under Settings › Account › Licence and your team can start right away.
Frequently asked questions about pricing
What is a seat (technician)?
A seat represents one technician who establishes outgoing remote connections under your subscription. Each seat opens one connection at a time and can be used from up to two registered computers (e.g. office PC and laptop). If your technician changes, the seat stays with your company.
Do my customers pay as well?
No. The program is always free for the party receiving support; your customers simply download and run it. Only the party establishing the connection (the support provider) needs a subscription.
What happens when my subscription expires?
You are reminded by e-mail 30, 7 and 1 day before expiry. After expiry a 7-day grace period applies, during which the service continues. If not renewed, subscription services stop; your records are kept for 90 days and you continue where you left off when you renew.
Is there a commitment on the monthly subscription?
No. The monthly subscription can be ended at the end of any month. For annual subscriptions no refund is made after the 14-day withdrawal period; the service continues until the end of the term.
Do the prices include VAT?
The prices on this page exclude VAT; the statutory VAT is shown separately on your invoice. A corporate e-archive invoice is issued for every sale.
Which payment methods are accepted?
You can pay by credit or debit card (secured by iyzico, 3D Secure); your subscription activates instantly. You can also pay by bank transfer. Monthly subscriptions are not charged to your card automatically; a renewal reminder is sent for each period.
Not sure which plan fits you?
Tell us your number of technicians and devices; we will find the right plan together.